Right choice for New Car Service
Are you aware of the fact that you have the option to choose where your vehicle is serviced, maintained and repaired, at competitive prices
Hoping to find a bargain at the end of year car sales or getting your new car ready for the holidays with a service? Here is some sound advice from Dowsetts Automotive Services in Albany.
Obtaining a new car is one of the most sizable investments people usually make, so it is logical to do whatever you can to maintain it properly. Caring for your new car goes beyond detailing the interior and keeping it sparkling with a loving weekly wash, however.
There are a few other things to consider, such as who is the best choice to service your car.
You will want to ensure it is regularly serviced by a qualified professional, to the manufacturers requirements, using high quality parts from a reputable supplier and fluids which meet the manufacturers specifications. This is not just to look after your new car, but because if these four requirements are met you will also preserve the manufacturers warranty.
Are you aware of the fact that you have the option to choose which workshop should service your new car without voiding either the manufacturers warranty or your rights under the Consumer Guarantee
You cannot be told you must get the car serviced by the dealership you aquired it from for service or repairs. Provided the work is completed to the manfufacturers specifications by an acceptably skilled person and uses good quality parts and fluids, the warranty stands. You have the right to choose who services your car.
With Repco Authorised Service you can tick all the boxes. Every Dowsetts Automotive Services mechanic is fully qualified and Auto-Tech trained, giving them access to Australia's leading provider of automotive technical information and training. This means Dowsetts Automotive Services mechanics are kept fully up to date with the latest in automotive service techniques and are able to service your new car without voiding the warranty.
Repco branded parts & products are manufactured to stringent Repco quality standards, and are covered by the Repco exclusive Repco Nationwide Warranty, giving you added protection. Dowsetts Automotive Services will also only ever use fluids and lubricants that meet the specifications of the original vehicle manufacturer.
If you already own a new car or are thinking of purchasing one, make sure you clearly understand where your statutory rights begin and end
Make sure you are aware of the distinction between statutory, manufacturer and express warranties to ensure you make the right choices when it comes to servicing your new car. You are automatically covered by a statutory warranty, also known as a Consumer Guarantee, under Australian Consumer Law (ACL) and this statutory protection can never be countermanded by manufacturer or express warranties (which are offered by the car maker and car dealer respectively).
A lack of disclosure requirements on car dealers at the point of sale regarding these contracts can easily lead the consumer into making a choice to be bound by a long term contract without access to all of the details needed to make a properly informed decision.
So be on guard for new car dealers who try to incorporate “express” or “extended” warranties, often for free, when purchasing your new vehicle.. Many of these ‘additional’ warranties may include quite definitive restrictions or provisions, and can sometimes seem too good to be true. Many times these additional extras provide very few additional benefits not already addressed by the consumer’s basic statutory rights and can tie the unwary buyer into a long term agreement with a particular car dealership.
Such additional extras are very unlikely to point out the potential negative aspects involved with taking a new car back to the dealer for service or repair. This includes what sort of distance you will be travelling to get your car serviced or extended waiting times due to fewer available service locations or mechanics.
New Car Service FAQ's
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